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Shipping policy

All orders will be shipped within 1-2 working days after placing the order (except holidays).

* If you do not receive the shipping notification email within 3 working days after placing the order , please check the " Spam " folder.

* Our transportation services provided may vary depending on the carrier's position varies

* Based on the weather or parcel volume of vary 

 

Transport time :

The transit time consists of two parts

Processing time: verify the order details, source, quality inspection and packaging. After placing an order and receiving payment, all orders will be shipped from the manufacturer within 72 hours.

Delivery time: The time to reach the destination after delivery from our warehouse.

We use a highly secure checkout procedure on our website to protect our customers. When we fully authenticate the customer and complete the order, this will extend our processing time to 3 days.


Countries and regions where delivery services are provided

Ireland, Austria, Australia, Brazil, Belgium, Poland, Denmark, Germany, Russia, France, Finland, Kazakhstan, South Korea, Netherlands, Canada, Luxembourg, Malaysia, United States, Mexico, Norway, Portugal, Japan, Sweden, Switzerland, Saudi Arabia Arabia, Thailand, Turkey, Ukraine, Spain, Greece, Singapore, New Zealand, Hungary, Israel, Italy, Indonesia, United Kingdom, Vietnam, Hong Kong.

 

Freight :

We provide free shipping for orders over $ 50 ( except for special products ), please refer to the payment interface .

 

Duties, duties and taxes

Please note that depending on your region, state or country / region, there may be local charges (sales tax, duties, customs, brokerage fees, etc.) All fees collected during or after the transportation shall be borne by the customer.

Although we always do our best to send your order as soon as possible, sometimes we encounter unprecedented situations or delays. In this case, please note that we are not responsible for any of the following situations:

Attempt to deliver but failed because no one is at home or no one can sign

The delivery attempt failed, resulting in a " return to sender " situation

The delivery failed due to the wrong address entered in our shipping form

Delays caused by customs, or unexpected postal delays, such as local postal backlogs or strikes

The carrier’s website shows that the delivered item is stolen or lost

 

 

Stolen or lost

 

If your package is stolen or lost, and you have contacted the local post office or carrier, but still cannot find your order, please contact our customer service and we will work with you to ensure that you receive the order.

We always try our best to estimate shipping time and maintain completely transparent communication with customers, but sometimes unforeseen problems that cannot be controlled occur.

Shipping disclaimer:

Once your order is shipped, we are not responsible for any loss or damage in transit. The customer's responsibility is to follow the tracking information provided and contact the courier to monitor the delivery of the shipment. Our customer service team is happy to provide you with the greatest assistance, but we cannot provide replacement or refund unless the item is successfully returned or a confirmed return item can be provided. Please refer to our return page information for more details  

 

Shipping address : 325-Coldwater-River-Road-Apt.-F1,Coahoma,Mississippi,38617,US

Customer Service Email : [email protected]

Working Hours : AM 8: 00-12: 00 pm 14: 00-18: 00